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     FAQ -Frequent Asked Questions

    Our warranty time is 12 months from dispatch date, and 2-3 year warranty for special non-standard machines and free replacement parts.

    Yes, our professional engineer’s team will provide custom solutions for the sheet metal machinery and tools.

    Yes, we can arrange FOB shipment and a designated port worldwide as CFR. CIF.

    L/C and T/T payment terms, which are 30% deposit and 70% balance before dispatch. In addition, we support flexible payment for small amounts such as Western Union and Alipay.

    It will take 20-25 days for standard sheet metal Machines and Tools. For a non-standard customized Machine, it may take not more than 50 days.

    Yes, we can offer free training, installation, and commissioning in our own workshop. If customers require, we can arrange technicians at the destinated location for machine installation, commission, and Training at the buyers’ cost.