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 FAQ -Frequent asked Questions

Question: What is your warranty for machinery?
Answer: Our warranty time is 12 months, with a whole life service and 24 hours online service.

Question: Do you provide a solution for the custom machines?
Answer: Yes, our professional engineer’s team will provide a custom solutions for the machine and tools.

Question: Do you provide installation and commissioning?
Answer: Yes, we can arrange technicians to customers for machine installation, commission, and Training at buyers’ cost.

Question: Can you arrange shipment?
Answer： Yes, we can arrange the shipment to a designated port worldwide as CFR. CIF.

Question: What is your delivery time?
Answer:  It’s normally  20-25 days for Tools, and  25-30days for Machines;

Question: What is your Payment Term?
Answer:   30%T/T advance,70% before shipment for the machine, and 100% advance for Tools.